Wednesday, 23 September 2009

MasterMap Download temporarily withdrawn: 23.9.09

The MasterMap Download facility will be temporarily withdrawn at 14.00 hours today, Wednesday 23 September 2009.

Currently, significant software faults are causing most data orders to fail and the system is unstable. Withdrawing access will allow EDINA to undertake diagnostic work to identify a solution to the problem. External software suppliers are also involved.

As yet, we do not know how long the service will need to be unavailable, but futher information will be posted here and on the Digimap login page, as and when it is available.

Should you have an urgent data order, please contact the EDINA Helpdesk with details of the data you require. We cannot process orders immediately, but we may still have an opportunity to meet the advertised 2-day delivery schedule. This very much depends on the problem identified.

EDINA apologises for any inconvenience caused.

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