Thursday 26 June 2008

Historic Digimap: licence and consultation

Reminder of new licence agreement
A new, three-year sub-licence is now available for Historic Digimap, the service offering historic Ordnance Survey maps and data from the Landmark Information Group. Current subscribing institutions will be contacted directly to ensure continued access from 1 August 2008 onwards. The new licence will run from 1 August 2008 until 31 July 2011. Full details, including subscription forms and costs, can be found on the JISC Collections website at: http://www.jisc-collections.ac.uk/catalogue/coll_digimap_historic.aspx

Trials
In addition, 30-day trials are offered to those from institutions wishing to assess the service prior to subscription. Please contact the EDINA Helpdesk on edina@ed.ac.uk to request such a trial. You can read more about Historic Digimap on the EDINA website at: http://edina.ac.uk/digimap/description/historic_overview.shtml

Consultation on additional datasets
JISC Collections are currently running a consultation for the purchase of additional datasets for Historic Digimap. Among the suggested purchases are the GOAD Fire Insurance plans and historical town plans.

Representatives from existing institutions and others interested in the Collection are invited to complete the short survey at their earliest convenience. This can be done online, and should take only a few minutes to complete:

http://www.jisc-collections.ac.uk/consultations/new_agreements/historicdigi_cons

Click the link to the "online response form" in the Introduction.

Friday 6 June 2008

Access to Digimap from 1 August

Access to all EDINA services, including the Digimap Collections, will be via UK Federation authentication only from 1 August 2008. This can be done either directly through the UK Federation or by using the OpenAthens gateway services.

EDINA has established from publicly available lists that there are some institutions which have not yet indicated which authentication system they will be using from 1 August 2008.

If your institution is not able to authenticate users with one of these methods by 1 August 2008, users at those institutions will lose access to the Digimap Collections. EDINA is not able to provide any alternative means of access, therefore we would urge you to consider which authentication system is most suitable for your institution's needs.

Further Information
You may find the following links helpful:
UK Federation support information
More about OpenAthens
JISC news on UK Federation
Options for access to EDINA services

If you have any questions about access to Digimap, or would like to discuss the implications of this change further, please do not hesitate to contact us. You can reach us by email on edina@ed.ac.uk or by telephone on 0131 650 3302.

Tuesday 3 June 2008

Asking for help

The EDINA Helpdesk endeavours to provide a quick reply to all enquiries. An initial response time of one working day is our goal, with an aim to resolve queries completely within 5 working days. However, every effort is made to answer user questions more expeditiously.

Digimap service users can significantly improve the speed with which their queries are resolved by providing detailed information about their problem. The more you tell us, the quicker we can help you find a solution.

What information to include
You should consider submitting as much information as possible, including the following:

  • your full name and your institution

  • which Digimap facilities you are using (e.g. Classic, Hydrospatial Download or Geology Maps)

  • which data you are using (e.g. Land-Form PROFILE or 1:625,000 BGS data)

  • which location (coverage) for the data in question (e.g. place names, tiles, co-ordinates)

  • which web browser you are using (e.g. Internet Explorer, Firefox, Opera)

  • the full text and URL of an error message, if appropriate and possible

  • perhaps a screenshot, especially for webpages displaying error messages

  • a detailed description of the problem, and the steps taken which led to it

Submission of these details with your query will make it easier for EDINA to identify and respond to the problem quickly and have you back on track.

Contact Us
The EDINA Helpdesk is staffed between 0900 and 1700 hours, Monday to Friday. You can contact the Helpdesk by email on edina@ed.ac.uk or by telephone on 0131 650 3302.