Wednesday, 23 July 2008

Emergency maintenance: 23 July

On the evening of Tuesday 22 July, the service machine which runs all Digimap facilities suffered a serious hardware failure. This meant that all services became unavailable and engineers were unable to access the machine. This morning, Wednesday 23 July, engineers have managed to identify the problem, and have temporarily restored full service capability.

However, until the faulty hardware is replaced, all Digimap Collections will remain unstable and may become unavailable at any time. Engineers are monitoring the service closely, and further information will be posted when available.

Replacing faulty hardware
Later today, it will be necessary to withdraw access to Digimap in order to replace the faulty hardware. As much notice of this as possible will be given, both here and on the Digimap login page.

Hardware failure is an unfortunate and unpredictable hazard; EDINA is doing as much as possible to mitigate the impact of such events and apologises for any inconvenience caused.

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